- We will help you choose a bouquet;
- We will help you place your order;
- We will report the current order status;
- We will tell you about the delivery options.
Bouquet of flowers - Kaleria
Bouquet of 3 gerberas, 3 alstromeries and 3 chrysanthemums
- How can I find out how much it costs to delivery to the city / village I need?
To find out the cost of delivery to the city you need, go to the "Delivery" page and select the city you need. Below you will find the cost of delivery to the city of your choice.
- You can add a postcard to the bouquet?
When placing an order, for writing a text on a postcard there will be a special field, which is called "Add postcard with your text". There you will need to write the text that you want us to post on the postcard.
- How can I pay for the order?
You can pay the order in any way convenient for you from those listed on the page "Payment".
- How can I find out how much flowers / delivery costs are in dollars, euros?
To see the prices on the site in the currency you need, you need to select the currency you need at the top left of the site.
- Can I place an order not from Ukraine but from another country?
You can to order and pay for the order from any country in the world. On the page "Payment" you can find out the payment methods available for you.
- How long before the delivery date do I need to make an order?
The earlier you order and pay for the order - the better, more time will be spent preparing it. You can order and pay for the order today - and we will deliver it when you specify in the order.
- In what currency can I pay for the order?
- You can pay for the order in any currency. When you pay for the order with a card, no matter what currency your card is in, an automatic conversion will be made at the rate of your bank on the day of payment. You can learn the course at your bank.
- How can I order?
You can place an order in any convenient way for you:
- On the site;
- Online chat on the site;
- Viber, WhatsApp, Skype.
- Do you deliver flowers to small villages?
- We deliver flowers all over Ukraine, even to the most remote villages.
- How do I know if my order has already been delivered?
- After the order is delivered to the specified email address, a letter will be sent to you.
- Is anonymous delivery possible?
- If, when placing an order, you do not specify the text on the card, the recipient does not know who ordered the flowers, since the couriers generally do not have any information about the customer.
- I only know the girl's name and phone number - can you deliver her a bouquet?
- The phone numbers of the recipient are enough for us to deliver the order - we will know the address of the recipient
- Do you make photo reports?
- We can make a photo of the recipient with the bouquet, if he does not mind it. This service is not available in all cities
- Is it safe to pay by card?
- Payment for the order by card does not take place on our website, but on the site of the payment system, which is protected by all necessary safety certificates.
- All the products that are on the site are available?
We deliver to any city or village of Ukraine. The assortment of the store in each city can differ and sometimes, some colors / goods may not be available in a particular city. In such cases, a replacement will be performed, according to our The Policy of replacement.
- What does each order status mean?
You can see detailed information about what designates each order status on this page.
- How long will the flowers be fresh after delivery?
- Unfortunately, we can not give you any guarantees about how much the bouquet will last after delivery. We give you a 100% guarantee that we will deliver a bouquet of fresh flowers. And how much will the bouquet after its delivery depend on many factors. In particular, on how they will care for the bouquet, at what temperature it will be, where it will stand, how often the water in the vase will change, how often the stems of flowers will be cut, etc. We just can not control or influence what will happen with the bouquet after its delivery. We can not give a guarantee that does not depend on us.
- Are the prices on the site relevant?
- All prices on the site are up-to-date and are maintained in this condition.
- Can I add some additional gift to the bouquet?
- It all depends on the city in which you need delivery and the gift you want to add. In most cases, you can add to your bouquet some of your gift, provided that you place and pay for the order a few days before the delivery date, so that we can send your gift to the city you need.
On this page you can find all the payment methods that you can pay for your order. You can pay for the order immediately after it is issued. p>
In order to see the payment methods available to you specifically - choose in which country you are located. p>
|Payment method name||Enrollment|
|from 1 minute to 1 hour|
|from 1 minute to 1 hour|
|up to 10 minutes|
|from 1 to 3 days|
|up to 1 hour|
|from 15 minutes to 24 hours|
|from 15 minutes to 24 hours|
Delivery to regional centers - free when ordering from 300 UAH. (provided that there are flowers in the order). p>
Free delivery to the regional centers is carried out from 8.00 to 20.00. p>
Delivery of the order to regional centers, which does not include floral products (soft toys, cake, balls, etc.) - 200 UAH. p>
Delivery to other cities and towns of Ukraine - paid. p>
Select a city to know the cost of delivery:
Delivery is carried out in any town or village of Ukraine. If the village where you need the delivery is not in the list - contact us and we will inform you the cost of delivery to the settlement you need. P>